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PortSIP PBX Call Scoring & AI Coaching

Keep PortSIP PBX exactly as it is. CallScrub sits behind it — every recorded call transcribed, scored against your golden calls, and turned into coaching your managers act on. SIP-based PBX with configurable S3 recording export.

01How PortSIP PBX Connects
01

Point PortSIP PBX's recording offload at a bucket

Configure PortSIP PBX to store or export call recordings to Amazon S3, Cloudflare R2, or any S3-compatible storage. Most platforms have this built in — it's usually a one-time settings change.

02

CallScrub watches the bucket

Every new recording is picked up the moment it lands, with extension, caller, direction, and duration read straight from the file's metadata. No API integration to build or maintain.

03

Scored calls the same day

Each call is transcribed with speaker labels (English, Spanish, or both mid-call), graded against your golden-call standard, and returned with specific coaching your managers can quote in a one-on-one.

Recording features and export paths vary by PortSIP PBX plan — see PortSIP PBX’s site for their current options, or ask us and we’ll check your setup.

02What Every Call Gets
Automatic transcription (EN + ES)Golden-call gradingAI coaching recommendationsSentiment timelinesSmart alerts on tone & key phrasesRep & location dashboards